SELF STOIC Contact Us

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Support@SelfCIC.co.uk

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07495 878 192

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FAQ

S.E.L.F. (STOIC) CIC provides a variety of services aimed at supporting mental well-being, including Walk and Talk sessions for nature-based conversations, Plant and Share workshops for community gardening, and Share and Care gatherings that encourage sharing experiences. These initiatives promote connection, resilience, and personal growth in a safe, inclusive environment.

During coaching and therapy sessions, you can expect a supportive and confidential environment where you can freely express your thoughts and feelings. Sessions typically involve active listening, personalised guidance, and practical strategies to address your challenges. The process encourages self-reflection, personal growth, and the development of coping skills for improved well-being.

During a retreat, you can expect a tranquil environment focused on relaxation, personal growth, and self-discovery. Activities may include mindfulness practices, workshops, group discussions, and nature walks. The retreat aims to foster connections, provide healing experiences, and offer tools for enhancing well-being, all while encouraging reflection and rejuvenation.

A Walk and Talk is a therapeutic approach that combines physical activity with conversation. Participants engage in guided discussions while walking in nature or a calm environment, promoting mental well-being. This informal setting encourages openness, reduces anxiety, and enhances emotional clarity, making it easier to discuss thoughts and feelings comfortably.

Plant and Share is a communal gardening initiative that brings people together to cultivate plants while fostering connections and sharing experiences. Participants engage in hands-on activities, learning about gardening techniques and the benefits of plants for mental well-being. This collaborative environment encourages social interaction, creativity, and a sense of community.

Share and Care is a supportive gathering where individuals come together to openly share their experiences, thoughts, and feelings in a safe environment. Participants engage in discussions, active listening, and mutual support, fostering empathy and connection. This initiative promotes emotional well-being, encourages healing, and nurtures a sense of belonging within the community.

“I AM THE SHAME” explores the complexities of shame, offering readers insights into its origins and impacts on mental health. Through personal stories and practical strategies, the book empowers individuals to confront and understand their shame, fostering self-acceptance and resilience. It aims to transform shame into a path for personal growth.

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SELF STOIC Refunds

Refunds & Returns Policy

Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you are not happy with your item, please read our returns and refunds policy below.

Returns

If you wish to return a physical product, you must notify us within 14 days of receiving your order. The item must be unused, in its original packaging, and in the same condition that you received it.

Customers are responsible for the cost of return postage unless the item is faulty or incorrect.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, a refund will be issued to your original payment method within 7–10 working days.

We do not offer refunds on:

  • Digital downloads or eBooks (unless the product is faulty)
  • Gift cards
  • Personalised or custom-made items

Faulty or Damaged Items

If your item arrives faulty or damaged, please contact us within 7 days of delivery with photos and a description of the issue. We’ll offer a replacement, exchange, or full refund.

Contact Us

To initiate a return or if you have any questions about this policy, please contact us at: support@selfcic.co.uk

SELF STOIC Privacy Notice

Privacy Policy

Privacy Policy

Last updated: 23 April 2025

We are committed to protecting your privacy and handling your personal data with transparency and care. This policy outlines how we collect, use, and store your information in line with the UK GDPR and the Data Protection Act 2018.

Who We Are

This website is operated by Self Stoic CIC, a UK-based community interest company.
If you have any questions about this policy or your data, you can contact us at: support@selfcic.co.uk

What Information We Collect

We may collect and store the following types of personal data:

  • Name and contact details (e.g. email, phone number)
  • Billing and delivery addresses
  • Purchase and order history
  • Website usage data (via cookies or analytics tools)
  • Any information you provide when contacting us

How We Use Your Information

We use your personal data to:

  • Process and deliver your orders
  • Respond to your queries or customer support requests
  • Improve your experience on our website
  • Send you updates or marketing emails (if you’ve opted in)

Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases:

  • Your consent
  • Contractual necessity (e.g. to fulfil a purchase)
  • Our legitimate interests (e.g. to improve our services)
  • Legal obligations (e.g. tax and accounting requirements)

Sharing Your Data

We do not sell or rent your personal data.
We may share it with trusted service providers (such as payment processors or delivery partners) when necessary to fulfil your orders or provide our services.

How We Store Your Data

Your information is stored securely. We retain personal data only as long as necessary for the purposes we collected it, including legal or regulatory obligations.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct or update inaccurate data
  • Request the erasure of your data (“the right to be forgotten”)
  • Withdraw your consent at any time
  • Object to or restrict how we use your data

To exercise any of these rights, please email: support@selfcic.co.uk

Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You can manage or disable cookies in your browser settings.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date above.